1. Introduction

At Lingerie by Sisioyin ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies, please do not use our Site.

2. Information We Collect

2.1 Personal Information

We collect information you voluntarily provide, including:

• Contact Information: Name, email address, phone number, delivery address
• Payment Information: Transaction details (we do not store card numbers)
• Account Information: Username, preferences, order history
• Communication Data: Messages via WhatsApp, email, or contact forms

2.2 Automatically Collected Information

When you visit our Site, we automatically collect:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent, click patterns
• Location Data: General geographic location based on IP address
• Cookies: Small data files stored on your device

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate about your orders and provide customer support
• Send promotional emails and newsletters (with your consent)
• Personalize your shopping experience
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations
• Analyze usage patterns and trends

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Keep items in your shopping cart
• Analyze site traffic and performance
• Deliver relevant advertisements

4.1 Types of Cookies We Use

4.2 Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may limit site functionality.

5. Information Sharing

We do not sell your personal information. We may share your data with:

5.1 Service Providers

• Payment processors for transaction handling
• Delivery partners for order fulfillment
• Email service providers for communications
• Analytics providers for site improvement

5.2 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

6. Data Security

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure payment processing
• Access controls and authentication
• Regular security assessments

However, no internet transmission is completely secure. We cannot guarantee absolute security of data transmitted to our Site.

7. Data Retention

We retain your information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Provide services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Order history is retained for a minimum of 5 years for legal compliance.

8. Your Rights

You have the right to:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Portability: Request data transfer to another service
• Objection: Object to certain data processing activities

To exercise these rights, contact us via the details provided below.

9. Children's Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any information.

11. International Transfers

Your information may be transferred to and processed in countries outside Nigeria. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated via email or prominent site notice.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact us:

14. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.