1. Acceptance of Terms
By accessing and using the Lingerie by Sisioyin website ("Site") and purchasing our products, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all terms and conditions, please do not use our Site or services.
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the new Terms.
2. Eligibility
You must be at least 18 years old to use this Site and make purchases. By using this Site, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into binding contracts.
3. Products and Pricing
3.1 Product Information
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, reliable, or error-free. Due to variations in device displays, actual product colors may vary slightly from images shown.
3.2 Pricing
All prices are displayed in Nigerian Naira (₦) and are subject to change without notice. We reserve the right to correct pricing errors and cancel orders placed at incorrect prices.
3.3 Availability
Product availability is subject to change. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.
4. Orders and Payment
4.1 Order Acceptance
Your order represents an offer to purchase. We reserve the right to accept or decline any order. Order confirmation does not constitute acceptance. Acceptance occurs when we ship your order.
4.2 Payment Methods
We accept payment via bank transfer, card payments, and mobile money. All payments must be made in full before order processing.
4.3 Order Cancellation
You may cancel your order within 2 hours of placement if the order has not been processed. Contact us via WhatsApp for cancellation requests.
5. Shipping and Delivery
5.1 Delivery Areas
We currently deliver within Nigeria. Delivery times vary by location (typically 1-5 business days within Lagos, 3-7 business days outside Lagos).
5.2 Shipping Costs
Shipping costs are calculated at checkout based on delivery location. We may offer free shipping on orders above certain thresholds.
5.3 Risk of Loss
Risk of loss and title for items pass to you upon delivery to the shipping carrier.
6. Returns and Refunds
6.1 Return Policy
We accept returns within 7 days of delivery for unworn, unwashed items in original packaging with tags attached. Intimate apparel (underwear, panties) cannot be returned for hygiene reasons.
6.2 Return Process
Contact us via WhatsApp to initiate a return. Return shipping costs are the customer's responsibility unless the item is defective or incorrect.
6.3 Refunds
Refunds are processed within 5-7 business days after we receive and inspect the returned item. Refunds are issued to the original payment method.
7. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Lingerie by Sisioyin and is protected by Nigerian and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
8. User Conduct
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Submit false or misleading information
- Interfere with the proper functioning of the Site
- Upload malicious code or content
- Violate any applicable laws or regulations
9. Limitation of Liability
To the fullest extent permitted by law, Lingerie by Sisioyin shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products.
Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Lingerie by Sisioyin, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the Site or violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in the courts of Lagos State, Nigeria.
12. Contact Information
For questions about these Terms, please contact us:
WhatsApp: +234 903 334 4860
Email: support@lingeriebysissioyin.com
Location: Lagos, Nigeria